Real Reviews from Our Clients
Buying fine jewellery online should feel confident and considered. Our verified reviews cover both the pieces themselves and our bespoke process, from diamond quality and craftsmanship to communication, timelines and aftercare. Whether you are creating a bespoke engagement ring or choosing a forever piece to mark a milestone, you will find honest experiences that help you feel sure at every step.
If you created a bespoke piece or visited us in store, we would love to hear from you, please leave a Google Review here. If you purchased online, you will receive an invitation to review after delivery to ensure authenticity.
Let customers speak for us
Fantastic experience. Will (and have already) recommend to anyone for jewellery - especially special pieces. Dealing with Rhona was so easy, seamless, and most importantly, was a pleasure to work with. She shared our excitement for a special occasion, and the attention to detail was incredible.
I cannot recommend Rhona highly enough! She provided such attentive, one-to-one care and really took the time to listen to what I was looking for with my engagement ring re-model. I had talked with other jewelers about what I was looking for and was told it wasn't possible. As soon as I met Rhona I knew she would make it happen and her and her team brought my vision to life. I’m absolutely delighted with the result and couldn’t be happier. I will definitely be back in touch for my next jewellery purchase! Highly recommend! 💍✨
So happy with this beautiful bangle. Fits snuggly around my wrist, can hardly feel it and its sparkle has attracted so many complementary comments already. Beautifully crafted too. I’m very chuffed with it.
I was gifted the most beautiful initial necklace for Christmas and it’s fabulous. It’s delicate, yet the quality is fantastic. I have the 2 initials of my kids and it’s such a special piece. The team were fantastic to deal with. 5 star!
This diamond swirl ring exceeded my expectations. The swirl design is incredibly graceful and makes the diamonds shine from every angle. It feels thoughtfully crafted and luxurious without being over the top. Rhona made the experience truly special with her warmth and attention to detail, which made receiving this ring even more memorable. A gorgeous piece I’ll treasure for years.
Dealing with Rhona was an absolute pleasure as always as this was my second time buying from the Diamond expert an app name for Rhona , The process was seamless and stress free as she guided and giving me her expert opinion as a result I bought my beautiful necklace,
Diamond expert - appropriate name !
I have bought a number of items from Rhona (so far) and she has always been great to deal with - really easy to message on whatsapp and always responsive.
Thanks for everything!
I've been dreaming of a 4 stone ring for as long as I can remember and since my first appointment with Rhona to delivery, the process has been completely seemeless (even when I contacted you after ordering to change a few details - nothing was too big an ask for your team). You all really went above and beyond.
I could not be happier with the most beautiful ring you guys have made for me. Its the most perfect ring I have ever seen in my entire life! Rhona, you listened to me, took onboard every single thing I said and created my dream ring. Its size and proportion on my finger is absolutely PERFECT!!! Rhona, you and your team are absolutely amazing at what you do, and I absolutely can not thank you enough! I'm looking forward to meeting with you in the New Year and starting to work on a new project.
If there is any company I would trust whole heartily its The Diamond Expert, do not hesitate to call them, it will be so worth it.
Incredibly valuable support and guidance in producing the exact ring imagined
We cannot thank Rhona enough for giving us the most incredible experience from start to finish. From our very first meeting, both my partner and I felt so genuinely looked after, with every detail considered.
We are absolutely thrilled with our rings! We are so grateful to Rhona and the team for creating our forever rings. The experience is something we will cherish forever, along with our rings.
Absolutely delighted with my remodel of my engagement ring and wedding ring. Rhona is fabulous to deal with and the service she provides was so efficient. Highly recommended her.
Exceptional Service ! I always find myself going back and Rhona is the reason why ! She is so amazing to deal with and nothing is ever too much. I have bought numerous pieces from her , from remodels to bespoke pieces and I am always delighted 🤩 I highly recommend ‘The Diamond Expert ‘
Absolutely thrilled with my ring from Rhona, the diamond expert! It was so easy to communicate with them, get my ideas across and it all came together so quickly. Everything was perfect and I could not be happier. I would highly recommend!!
Working with Rhona and Orla at The Diamond Expert was an absolute pleasure. From the very first consultation to the final reveal, the process was seamless and stress-free. Their expertise and attention to detail exceeded my expectations, and I couldn’t be happier with my beautiful ring. I highly recommend them to anyone looking for exceptional quality and service.
I searched high and low for a pale blue sapphire with yellow gold and couldn’t find one anywhere. I came across the Diamond Expert and she got to work! Within just a few weeks I got my beautiful ring. All I did was give her a picture of what I wanted and she did the rest. If you are looking for something unique and want to get more for your money I would definitely recommend Rhona and her team.