Shipping policy

We offer free shipping for all our jewellery orders. We strive to create and deliver your jewellery within 2-3 weeks from the date of order, but if you need yours sooner than our estimated delivery time, please contact us as we will always try our best to meet your needs. We cannot guarantee delivery dates and are not responsible for any shipping delays that may occur. We recommend giving yourself at least a three-day buffer from when you need your package in your hands.

We work with shipping partners FedEx and DPD and all orders are fully tracked and insured by us. Your tracking number will be provided to you once your order has been dispatched.

Ireland: VAT is included in the final price, so no additional taxes or duties apply.

Other EU countries and the UK: All customs, duties, and taxes are included in the price and shipping for EU and UK orders, so you won’t have any additional charges upon delivery.

Other countries: We can ship outside of Europe and the UK, however we advise that you check with your country's customs office whether your order will attract import duties/taxes. If it does, our shipping partner will contact you when your parcel arrives in your country with payment options prior to the release of the parcel.

Customer Responsibility for Sending Items

If you choose to send your jewellery to us for any reason, you do so at your own risk and are solely responsible for ensuring the item is securely packaged, tracked, and delivered. Alternatively, you may arrange to hand-deliver your jewellery to us in person by booking an in-person appointment here.